ABOUT CLAIMS

If you have trouble with one of our products, please try to reset the table before you contacts us.

How to reset?

Check the product user manual.

Are you a dealer?

Please, contact your sales representative first.

CLAIMS FORM

Please fill in the form below as thoroughly as possible. We will need the information below to be able to process your claim.

  • Our goal is to process each complaint within 48 hours
  • Missing information/pictures or unclear description will extend the processing time
  • Always save any defect component, we may want it in return

1. First, please check…

Yes, I have checked that all cables are firmly inserted
Yes, I have tried to reset the table

2. If you are a dealer, please fill in…



3. Then, fill in…








4. Describe your problem…

What kind of problem do you have? (required)

ComplaintMounting damageReceived the wrong productTransport damageWarranty issue

Please upload photos of the labels of your products. You will find one label on the motor housing and one on the power supply (if electrical table).

You must attach at least ONE file (required)